1. Information We Collect
Flipzify may collect the following customer details:
- Name, phone number and email address.
- Delivery address, pincode, city and state.
- Ordered items, quantity, subtotal, delivery charge and total amount.
- Payment method and UTR/reference ID if provided.
- Return reason, proof availability, issue details and pickup address.
2. How We Use Information
- To process orders and coordinate delivery.
- To provide tracking, return and replacement support.
- To contact customers for order confirmation or support.
- To improve product selection and customer experience.
3. Data Storage
Order, product and return details may be stored in Google Sheets or similar business tools used by Flipzify for order management.
4. Data Sharing
Flipzify does not sell customer data. Information may be shared only with delivery, support or service partners where required to complete orders or resolve issues.
5. Security
We try to keep customer information protected using trusted systems and limited access. However, customers should avoid sharing unnecessary sensitive data through forms.
6. Contact
For questions related to privacy, data or order information, customers can contact Flipzify support.